We want you to be happy with your purchase and to enjoy it for years to came.
To maintain the fluffiness of our products it is done by brushing it time to time. The product will loose some fluff when brushing it, but that is nothing to worry about. Please use a brush with natural brushes.
Brushes can be bought from us, here.
It is always possible to send the product back to us and have it re-brushed.
In case you are interested in this option, please send us an email at email@example.com.
If your product needs refreshing, hang it outside for a while.
If some cleaning is needed only use dry clean.
In case of any questions, please do not hesitate to be in contact with us firstname.lastname@example.org. We are more than pleased to help you.